Wheelchair bound woman wins $4 million lawsuit against United Airlines

February 8, 2019

Erica Fulton was traveling via United Airlines from Florida through Houston on her way to celebrate her son's 30th birthday.


Fulton, who is disabled, said she was boarding her flight, and a flight attendant, while helping her to her seat, dropped her. Fulton says the drop injured her shoulder. Her attorney stated that "Within 30 minutes of being dropped, she's there telling United what happened...they act like it never happened." The attorney said United Airlines claimed they didn't hear of the incident until approximately six weeks after it occurred, despite their internal call logs shows Fulton reported it immediately. Fulton's attorneys also claimed the airline didn't investigate the incident.


Ultimately, the airline lost in court. Fulton was awarded nearly $4 million. Fulton's attorney said the airline "painted their first-class passenger, as a malingerer and a liar, I'm not surprised with how the jury reacted to that." United Airlines responded to media about the verdict, stating: "Our goal is to provide all of our customers with a safe and comfortable travel experience. We disagree with the court's ruling and will continue to defend ourselves."


At the law offices of T. Verner Smith, we represent clients who have suffered personal injury due to the negligence of another. These types of lawsuits not only provide necessary compensation for those who were wrongfully hurt in an accident, but also creates an environment of caution leading to higher safety standards for all. Contact us for a free consultation at (731) 423-1888, (901) 730-4567, or (615) 371-6136.



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